Jacksonville · Military and VA care
Claims over care at a Navy hospital or a VA clinic
Care at a federal hospital or clinic follows federal rules, and they differ by who the patient is. This page sets out the rules for a service member and for a veteran, and says where the sources stop for a family member or a retiree, with what Jacksonville’s Navy hospital and VA clinics say they are.
The short answer
Can you bring a claim over care at a military hospital or a VA clinic?
It depends on who the patient is. A claim over negligent care by a federal employee is barred unless presented in writing to the appropriate federal agency within two years after it accrues (opens in a new tab). A service member injured incident to service may instead present a claim to the Department of Defense, in writing within two years after the claim accrues (opens in a new tab), for malpractice at a military hospital or clinic the statute covers, and the decision on it is not subject to review in any court (opens in a new tab).
What do the Navy hospital and the VA clinics in Jacksonville say they are?
Naval Hospital Jacksonville says it includes a hospital and five branch health clinics across Florida and Georgia (opens in a new tab), one of them at Mayport. Its pages are published on tricare.mil, an official website of the Defense Health Agency, a component of the Military Health System (opens in a new tab).
Those pages describe labor and delivery in family-centered suites at the hospital (opens in a new tab) and an emergency department open 24/7 (opens in a new tab). The hospital’s page for VA patients says certain veterans can sign up for access to Naval Air Station Jacksonville (opens in a new tab).
VA says its facilities for north Florida and south Georgia include medical centers in Gainesville and Lake City (opens in a new tab). In Jacksonville its locations page lists three health clinics (opens in a new tab), among them Jacksonville 1 VA Clinic, which VA calls an outpatient clinic on Jefferson Street (opens in a new tab).
How does a claim over federal care start?
These are the rules for a claim against the United States under the Federal Tort Claims Act. A service member’s own claim is under a separate rule, set out in the next section. Negligent care by a federal employee acting within the scope of the job is a claim against the United States, which is liable where a private person would be liable under the law of the place where the act or omission occurred (opens in a new tab). That remedy is exclusive of any other action against the employee (opens in a new tab).
The claim goes to the agency before any court. It is barred unless presented in writing to the appropriate federal agency within two years after it accrues (opens in a new tab), and it counts as presented when the agency receives it with a claim for a specific sum in money damages (opens in a new tab). A later suit generally may not seek more than the amount of the claim presented (opens in a new tab).
The two years do not wait for the patient to learn of negligence: the U.S. Supreme Court held in 1979 that accrual of such a claim does not await awareness by the plaintiff that his injury was negligently inflicted (opens in a new tab).
How do the rules differ for a service member, a family member and a veteran?
Service members are under a separate rule. Federal regulations state that claims by members of the uniformed services for injury or death incident to service are not allowed under the Federal Tort Claims Act (opens in a new tab). The U.S. Supreme Court held in 1950 that the Government is not liable under that Act for injuries to servicemen that arise out of or are in the course of activity incident to service (opens in a new tab).
A member may instead present a claim to the Department of Defense for malpractice by one of its health care providers at a military hospital or clinic the statute covers, in writing within two years after the claim accrues (opens in a new tab), and the decision on it is not subject to review in any court (opens in a new tab). Congress added that claim in December 2019 (opens in a new tab).
Those two rules are written about service members. The 1950 decision concerns injuries to servicemen incident to service, and a claim in the Department’s process may be filed only by a member of a uniformed service (opens in a new tab), or for a member who has died or cannot file. Neither says which rules apply to a family member’s own care at a military hospital, or to a retiree’s. That has to be answered for each patient.
A veteran’s claim over care by VA’s own staff is a claim against the United States, and it goes to the agency first. The rule that makes the United States the defendant covers a health care employee of the Department of Veterans Affairs (opens in a new tab).
Separately from a tort claim, where VA care caused an additional disability through carelessness, negligence, lack of proper skill, error in judgment, or similar instance of fault (opens in a new tab) on VA’s part, a veteran may be able to receive disability compensation as if it were service-connected. After a judgment, settlement or compromise of the tort claim, no such benefits are paid until the benefits withheld equal its total amount (opens in a new tab).
Where is a case from here filed?
A service member’s claim does not go to a court: the law behind it does not give Federal courts jurisdiction over claims (opens in a new tab). For a claim against the United States under the Federal Tort Claims Act, no suit may be filed until the agency has finally denied the claim in writing, or has gone six months after it was filed without a final disposition (opens in a new tab). Suit on that claim must then be begun within six months after the agency mails its notice of final denial (opens in a new tab), and the case is tried by the court without a jury (opens in a new tab).
That suit may be prosecuted only in the judicial district where the plaintiff resides or wherein the act or omission complained of occurred (opens in a new tab). Duval County is in the Middle District of Florida, and federal law lists Jacksonville among the places where that court is held (opens in a new tab).
Our page on the Duval County courts covers the state and federal courts.
Frequently Asked Questions
Is a community health center treated as a federal provider?
It can be. The rule that makes the United States the defendant covers a federally funded health center deemed an employee of the Public Health Service for a calendar year (opens in a new tab). The Health Resources and Services Administration’s search tool, set to Florida and Jacksonville, lists two grantees as deemed for calendar year 2026 (opens in a new tab): Agape Community Health Center, Inc. and I.M. Sulzbacher Center for the Homeless.
What if VA sent me to a doctor outside VA?
VA’s own claims page says the Federal Tort Claims Act does not govern acts of non-VA medical facilities, community care providers, or independent contractors (opens in a new tab). Which rules apply to that care has to be answered for each provider.
How long do I have to bring a claim?
It depends on who provided the care. A claim against the United States over care by a federal employee is barred unless presented in writing to the appropriate federal agency within two years after it accrues (opens in a new tab), and a suit must then be begun within six months after the agency mails its notice of final denial (opens in a new tab). A service member’s claim to the Department of Defense must be presented in writing within two years after the claim accrues (opens in a new tab), and the regulations say that for that claim state statutes of limitation or repose are inapplicable (opens in a new tab). If the provider was not a federal employee, the deadlines on our Florida law page are the ones to read.
What does it cost to have a case reviewed?
Nothing. The case evaluation is free, and there is no fee unless we win.
Keep reading
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Florida law
The steps before a lawsuit, the deadlines, what must be proved, what can be recovered, and the rules for government and federal providers.
Florida law page - 02
University hospital care
Who is sued, what can be paid, and the steps before a lawsuit
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Emergency and trauma care
The standard for emergency care, where it stops, and who answers for the doctor
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Courts and deadlines
The steps before a lawsuit, in order, then the circuit court, the appeal and the federal court
Explore courts and deadlines